About Us: Clients

Read what some of our loyal clients have to say about us.

“The experience working with Conexion has been great. We see Conexion as a satellite office – not just a vendor. Unlike other companies, Conexion is open to making modifications to the software – which is great for us because we make a lot of modifications for our needs, and it is ultimately great for Conexion because it makes the product that much better. The program itself is great; very easy to use.”
- Steve Lempert, Dedham Athletic Club

“Conexion continues to support me as I grow my business and add multiple facilities. Using Conexion allows me to focus on what I do best ... operating my facilities and making sure my members are well taken care of. Conexion continues to bring new ideas and solutions to the table that enhance my bottom line and add value to the member experience.”
- Jack Tawney, Harbor Square Athletic Club

“We have nine clubs and over 150,000 membership records. The conversion to the Conexion software was executed with military precision. The implementation team was at each of our clubs from dawn ‘till dusk, ensuring the success of the launch – our conference room looked like the TV show 24 with all the laptops and engineers.”
- Stephen Roma, Sr., Work Out World

“You make this commitment and you commit to making it work – and we think technology is crucial - technology is not going away. With Conexion you have the capacity to adjust, and the knowledge and the platform that is truly scalable.”
Greg Maurer, Hockessin Athletic Club

“The best part of Conexion for me is that it gives me access to all of the facilities real time from where ever I am that I can get an internet connection. I can see what’s going on at any club and help out if I need. All six of my clubs, and the home office, are on the Conexion hosted software. It becomes almost a training tool for the managers. I can train them how to use the software when I’m not on site.”
- Jeff Kimbell, IDEAL Fitness

“The software has grown with our business. When we switched to the new version of the Conexion software, it could handle more data. We don’t use every report available, we use a select few, but we use them regularly. We use a lot of the member freeze and hold function, that’s been really nice because all of our staff can look up information and send information to/from the back office easily. That’s a huge customer issue – we’ve been able to provide our member’s better customer service by using the software."
- Cami Mueller, The Women’s Club

“Other companies that we looked at wanted to do everything from A to Z. Conexion specialized in providing software that was unique to club management. This was a plus for us because it made the integration with other software packages a smooth and easy process. We have been a Conexion client for over 10 years. We have a very positive relationship with Conexion. They are always responsive and communicative.”
- John Miller, Courthouse Athletic Club

“Conexion rocks! The customer service and the know-how of the programmers is unbeatable. We had a lot of complex customizations that we required for our clubs proprietary program. I was completely impressed by the Conexion team’s technical talent and their will to see the project through to completion.”
- Jeff Emrick, Defined Fitness

“It is really rare to be able to purchase club management software that can be fully customized to meet the specific needs of our business. We had over 100,000 records that needed to be converted and it was only with Conexion that we were able to take a paper- based commissions system and increase accuracy and efficiency by making it automated. In addition, the Conexion staff couldn’t have been nicer and exceeded all of our expectations.”
- Dan Deitrick, Gold’s Gym, San Francisco

“The performance level of the software is top notch. Conexion has never missed a bill date – which is important – when we’ve had a challenge, we get the tier 2 and tier 3s on the phone and they’ve been able to dig us out. That’s the most important function.”
- Martin Parks, EP Fitness

“Our group of clubs has grown from 1 to 6 in the past 5 years. The capabilities of the software enabled us to make a smooth and uninterrupted transition. We have a children’s entertainment area that is quite large and requires flexibility with point of sale. We chose Conexion because it allows us to easily change items and pricing. It’s easy for our employees to use, implement and operate.”
- Jeff Graue, Lexington Athletic Club

“I am thrilled, just thrilled. The hosted system gave us comfort that we could leave the country on vacation, and still be able to monitor what was going on at our clubs, even though we didn’t have to. Sean Cartright [an implementation engineer for Conexion] was a saint. I refused to let him leave my side during the upgrade, and he never did. He was focused the entire time.”
- Marie Kosmakos, Jungle’s Gym and Fitness

“We like to contact our members, so the ability to send emails through the membership management is terrific. Also, being able to analyze buying habits and usage patters is critical. Really, truly, everybody has close to the same software in one way or another – but your software is only as good as the support you can provide. [Conexion] can really hang your hat on that – I really feel that [Conexion’s] people are proactive in response to help us. It’s been great.”
- Rick Bennett, WOW FItness Center