BUILDING REVIEW AND EVALUATION
Establish program offering
Needs/wants/expectations analysis
Determine use of physical space
Define fitness areas, courts, pools, locker rooms
Determine amenities offerings
Define profit center opportunities
PRO FORMA/BUSINESS MODEL
Establish working/operational pro forma
Establish Chart of Accounts
Set-up general ledger
Develop dues structure
Develop potential resources for profit center revenue
Develop forecasts for profit center revenue
Forecast appropriate and meaningful cost analysis
Audit and analyze current pro forma.
Ongoing adjustments/recommendations
CLUB DESIGN AND LAYOUT
Front desk development and design
Locker room layout and design
Back office/membership layout
Group exercise rooms
Make vendor recommendations
Negotiate with vendors
EQUIPMENT SELECTION/STAGING/LAYOUT
Provide templates for complete equipment layout
Make equipment selection, negotiate pricing, agreements for FF&E
Provide on site implementation and layout
Equipment financing and leasing
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BILLING/MEMBERSHIP:
POLICIES AND PROCEDURES
New memberships including agreement
Establish/implement membership policies including:
Changes in membership
Changes in billing
Status changes
Medical/military leaves etc.
Resigns and terminations
Rules and Regulations
SALES & MARKETING
Provide sales skills training to membership sales team
Provide tours training to membership sales team
Develop membership application
Develop sales commission structures
STAFFING:
RECRUIT, HIRE, TRAIN, COMPENSATION
Make staff recommendations
Construct organizational chart
Provide job descriptions
Provide employee handbooks/manual
Provide overall customer service training |